Our Grievance & Complaint Policy

Pinnacle Chartered Public School is committed to ensuring that all members of the school community  (students, families, employees, volunteers, and community partners) have access to a fair, transparent process for raising concerns and resolving disagreements. The school recognizes that timely, respectful communication prevents misunderstandings and strengthens trust.

This Grievance & Complaint Resolution Policy establishes the procedures by which individuals may express concerns, seek remedies, and appeal decisions. The policy complies with New Hampshire laws, federal civil-rights requirements, and the governance structure outlined in Pinnacle’s charter.